Customer service and brand experience is at the forefront of any successful business.
In the financial industry, advisory and consulting are the milestones of customer relationship. If you business cannot serve customers in a way that goes beyond expectations, chances are someone else will.
“If you are able to bring call center type management to be able to match supply and demand with the right expertise at the right time and in the right place you are starting to reach that position of high efficiency.”
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Discover how the Cisco Remote Expert Smart Solution enabled Nationwide to deliver better customer service and leave the competitors in the review mirror.
Cisco Remote Expert Solution gives businesses the opportunity to deliver a consistent experience to both customers and employees across multiple touch points and devices.
- Better customer response time with video conferencing.
- Boost sales by providing customers with qualified sales personnel at the touch of a button.
- Increase the value of existing opportunities through cross-sell and up-sell.
- Better productivity means more time spent in front of your customers pitching services and closing sales.
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