Our focus is to keep your desktop PCs operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. Our desktop support services are designed to help businesses get peace of mind and uptime at all times.
Remote maintenance and troubleshooting
Support remotely and in real time through our Sydney-based IT Helpdesk support platform. Your staff can connect with a specialised technician at the touch of a button through the Cloud Specialists’ IT agent icon located on their desktop PCs or laptops. Our Helpdesk platform is available 24/7 which will give you access to experienced IT professionals at any time.
Why Australian businesses love our IT support model
Whenever your staff members need desktop help they can contact a specialists and get remote troubleshooting.
Phone and email support with best response time standards
Support for PC hardware, software and operating systems. Windows, Mac, Dell, Lenovo, Acer Desktop Support .
Proactive system monitoring and reporting
Provisioning and setup
Desktop provisioning and setup if required (thin clients support available).
Automatic Desktop PCs Backup to secure Australian datacentres.
Your Desktop support specialists in the heart of the Sydney CBD
When any of your staff members need desktop support, our agents can connect remotely to their system and troubleshoot the problems in real time. Our comprehensive workstation level services are designed to keep your systems and personnel productive. Each program provides varying levels of coverage based on user, desired results and budget without compromising quality.
We keep you informed by providing regular communication and executive reports covering the overall health of your computer network and the results of our services.
Partners & Accreditations
GET IN TOUCH
We are here to help! Call us on 1300 303 388 to talk to an expert
IT Consultant in Sydney or submit the form below.