A great opportunity has come available for a talented and motivated Level 3 Engineer.
Summary
A successful applicant will be an all-rounder who work well autonomously and in a diverse team; have a strong technical background, and have specific experience in cloud technology and Managed Services.
You must be able to deliver technology solutions and communicate the value of our services to both technical influencers and business decisions makers.
You will be responsible for the entire technical process from assessing and designing solutions for our sales executive to present; through to actual project management, implementation and handover to support desk for ongoing management.
Duties and Responsibilities
- Excellent customer service skills, communication, presentation and interpersonal skills
- Actively participate in Pre-Sales consultations, meetings and presentations as required by the Sales Executives
- Need to be confident to independently handle full range of technical queries with variety of senior customers, with proven problem solving ability
- A strong attention to detail.
- Drive discovery meetings and workshops to identify customer and business pains as well as technology architecture of the current state
- Design Proof-of-Concept (POC) solutions and the transition to production
- Continually drive internal company efficiencies and processes
Requirements
- 3-5 years demonstrated experience in support, solution design, presentation and implementation of technical solutions for small, mid-market and enterprise customers
- Multi-skilled and experienced in managed IaaS, cloud solution design, managed services, ITaaS, DraaS and exposure to networking, security, and storage
- Established certifications and advanced capability across Microsoft solution design, Microsoft Azure, Microsoft Office 365 highly regarded
- Established certifications and experience in VMWare virtualisation technology
- Working knowledge of multiple Disaster Recovery products, services and solution design
- RHCE, MCITP, VCP, CCNA, JNCIA and similar certifications are highly desirable
Behavioral Competencies
- High integrity
- Build relationships with clients
- Highly motivated with a “can do” attitude
- Work within high performance teams
- Drives for results
- Thinks strategically and anticipates consequences
- Excellent verbal and written communications skills.
- Excellent influencing and listening skills.
- Strong presentation skills and client ‘presence’.
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